Policies


Payment

Payment Made By American Express, Discover, MasterCard Or Visa Will Be Charged At Time Of Booking. Payment Made By Cashiers Check Or Money Order Must Be Received Prior To Confirmation.

Changes

Changes In Packages Can Be Made Up To 3 Days Prior To Arrival. No Changes To Package Can Be Made After That Time.

Cancellation

If Cancellation Insurance (See Below) Is Not Purchased At The Time Of Booking, A 10% Cancellation Fee (10% of Total Package Costs) Will Apply If Package Is Cancelled Up To And Including The 3rd Day Prior To Arrival. If Package Is Cancelled Under 3 Days Prior To Arrival Date There Will Be No Refund. Cancellation Cutoff times are 4:00pm daily.

Cancellation Insurance Protection

You Are Given The Option To Purchase Cancellation Insurance Protection For An Addition At $14.95. If Purchased This Amount Will Be Charged On Date Package Is Booked. This Allows You To Cancel Your Package Up To 3rd Day Prior To Arrival Or First Scheduled Activity Without Any Additional Fees Or Penalties And You Will Be Refunded The Full Amount Of Your Package. The Cost Of The Cancellation Insurance Protection Is Non-Refundable.

Rates

Package Rates Are Quoted In U.S. Funds And Are Subject To Change. Tax Is Included In All Package Prices.

Documents

Documents Will Be At The Front Desk Of The Grand Oaks Hotel At 2315 Green Mountain Drive By 3:00pm On Your Day Of Arrival. If You Would Like Them Delivered To A Different Hotel There Is A $10.00 Delivery Fee.

Responsibility

Branson Vacation Company Acts Solely As An Agent In Arranging Accommodations, Entertainment And Other Services And Does Not Assume Liability For Injury, Damage, Loss Or Accident Due To Delay In Transportation, Act Of Companies Or Persons Rendering Other Services.

Anything Included In The Contract Including Accommodations, Entertainment Or Other Services Is Subject To Change Due To Cancelled Shows, Schedule Changes Or Conditions Beyond Our Control, But Will Be Replaced With Equal Value. There Are No Refunds On Any Unused Portion Of Accommodations, Entertainment, Any Other Service Of Your Package/Ticketing.